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ALERT: Cable, Internet, Wi-Fi Issues | 8.12.21 | We are aware that guests and Annual Lease Site Holders may be experiencing issues with reporting a problem or upgrading/removing services for sites with additional accounts through Spectrum. This is an issue on Spectrum’s end regarding their system. They are working to resolve this. Ocean Lakes is the general account, and our guests and Annual Lease Site Holders are sub-accounts. All of the sub-accounts have been deleted. Until they resolve this, unfortunately, there is nothing we can do and nothing Spectrum can do to assist you. Our team is in contact with Spectrum to advocate urgency for our guests who are Spectrum’s customers. We will keep everyone updated once we know more. We apologize for any inconvenience this may cause.  

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Ocean Lakes Family Campground offers 60 Channels of digital cable TV for free for all transient campsites.  Here’s a helpful guide of all the channels.

Please Note:  Spectrum converted all of Ocean Lakes’ campsite cable to all digital on March 5, 2018. Our team has worked hard to assist Spectrum’s staff and our guests in this mandatory conversion. It has been a process and we apologize for the inconvenience and frustration it may cause. We continue to work with Spectrum on all issues.

Some Issues We Know About:
• Spectrum advised us that most TVs work. Tube televisions and flatscreen TVs manufactured prior to 2010 do not work.
• The Seiki brand TV rarely works with digital cable (QAM issue).
• Your camper TV must have a QAM tuner.
• The majority of Westinghouse TVs cannot be programmed.
• The splitter inside the camper may not be heavy duty enough and may need to be replaced. Ocean Lakes RV Center has found this rare issue.

First Step – Program your TV once you arrive on site:
Read our helpful blog and watch the short “Minute with Mallory” about programming your TV.
Turn on your TV and, if you are lucky, it might be one that can “Program” itself (perform a channel search). This process can take several minutes (patience required).
You‘ll probably need to program your TV with a remote. Here’s a general example:
1. Press the “Power” button to turn on the TV.
2. Press the “Menu” button.
3. Select “Set-Up,” “Channel,” “Channel Search”
4. Select “Antenna” then “Cable”
5. Select “Auto Program/Auto Tune” then “OK.”
It will take several minutes to program itself.
TIP: A prayer never hurts! You can also call our Main Office at (843) 238-5636.
FAQ: Do I need a box for my TV at my annual lease site, learn more on our blog here.

Campsite Channel Lineup (You can also see the Guide on Channel 2.)